The following is a description of the accounts receivable services.  The fee for service is based on actual collections.

ABOUT BUSINESS OPTIONS

Business Options has been serving medical service providers since 1990. We currently employ over 45 employees processing in excess of $2,000,000 in claims per month.  We bill for durable medical equipment providers, pharmacies, ambulance companies, primary care practices as well as pathologists and radiologists.

All personnel handling claims information are instructed regarding the confidentiality of medical information.  Continuing education and seminars are provided to our staff to keep abreast of the ever-changing rules.  We update coding books and reference material in our office annually, more often if reimbursement rules change.

Fees are based on a percentage of collections to assure you that Business Options is committed to processing your accounts in a manner that maximizes your reimbursement.  We provide you with a basic collection policy that you can customize for our staff to follow.  You determine how aggressively you want your accounts followed and set guidelines for indigent care.

ALL INCLUSIVE FEE

The following items are included in the fee for service

•      Postage and all supplies necessary for billing.

•      Computers for billing personnel and software to perform billing functions.

•       Access to your information on computers you may choose to purchase for your office.

•       Fees for electronic billing capability.

•       Costs of toll free phone lines for your patients’ convenience.

•       Periodic Customer Service training for your personnel at our site.

•        Salaries, benefits and bonuses of all Business Options billing personnel.

•        There is no set up charge for new clients, however, we will require a two year initial contract in order to 

recover start up costs.  We can customize our list of services to meet your needs.

SPECIAL SERVICES available on a fee for service basis

•         Annual review of coding practices to ensure accuracy.

•        Compliance training and audits.

•         Customization of services to meet the needs of the client

DAILY

•         Business Options receives the information you send which includes delivery tickets, AOB’s, patient    demographic information, physician orders, payments, etc on a daily basis.

•         A patient account will be set up in the computer and all demographic information will be entered. 

•         Charges and payments will be posted to the patient accounts utilizing Pacware Medical software.

•         Insurance claims will be prepared and sent to the appropriate company for payment.

•         In all cases possible, claims will be filed electronically.

•         Deposits will be prepared and deposited daily to your bank account.

•         Secondary insurance is filed after the primary insurance pays.

•         Patient telephone inquiries are answered promptly.

MONTHLY

•         Statements will be sent to patients with a self-pay responsibility.

•         Follow-up will be done on all insurance balances exceeding 60 days without payment.

•         Management reports will be provided which include the following:

•         Practice Analysis of Charges and Payments

•         Accounts Receivable Aging

•         Physician Orders Needed

•         Special reporting is available based on the needs of the client.

COMPLIANCE ACTIVITIES

                 We employ a full time compliance officer who audits charts for accurate documentation and provides continuing education to our staff.  Your paperwork is also scrutinized by the billers for compliance with all applicable rules prior to the bill being submitted. 

MB Proposal for Services             DME Proposal for Services

MB Billing Services Agreement     DME Billing Services Agreement